Orders can take 8-12 weeks to be manufactured and will be shipped as soon as possible. We try to keep shipping costs to a minimum and can provide an estimate of cost. however should the cost of shipping increase from any estimate given, MINIBASIC will not be held liable. All orders will be shipped via our depot who have preferential rates. Shipping will be invoiced separately. Once your order has been dispatched you will be sent a tracking number. You are solely responsible for any tax/duties which arise from importing goods or otherwise
If you are not happy with any of your items you have 7 days from the day of receiving your order to contact us in writing.
All sales are final and no refund or exchange can be made if you change your mind or cannot re-sell the product. We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. It is your sole responsibility to ensure that any faulty goods are sent with the appropriate level of insurance, we also suggest that any returns are sent tracked.
light colour variation may occur in fabrics that have been treated/processed to achieve specific looks. We do not accept returns based on these variations. All our items are handmade and minimal size differences may occur. We do not accept returns on these slight variations.